Privacy policy
Last updated: December 29, 2025
Auréa operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Auréa uses technology provided by Shopify to enable us to deliver the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymized data or data that has been de-identified so that it cannot reasonably be linked to you. Depending on how you interact with the Services, where you live, and what is permitted or required under applicable law, we may collect or process the following categories of personal information—including inferences drawn from such information:
Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card numbers, debit card numbers, financial account information, payment card details, transaction details, payment method, payment confirmation, and other payment-related information.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
Communications with us, including information you provide when communicating with us, such as submitting a customer service request.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about how you interact with the Services, such as how and when you use or browse them.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with personal information.
Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
From our service providers, including when we engage them to enable certain technologies or when they collect or process personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Services
We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertisements for products or services on the Services or other websites, including based on your prior purchases, cart activity, or other interactions with the Services.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or act against potentially fraudulent, illegal, harmful, or malicious activity, protect public safety, and ensure the security of our Services. If you create an account, you are responsible for keeping your login credentials confidential, and we strongly recommend that you do not share them with anyone.
Communicating With You
We use your personal information to provide customer support, respond to your inquiries, deliver services efficiently, and maintain our business relationship with you.
Legal Purposes
We use your personal information to comply with applicable laws, respond to lawful legal requests, including those from law enforcement or government authorities, participate in civil discovery, litigation, or other legal proceedings, and enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:
With Shopify, service providers, and other third parties who perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
With business and marketing partners to provide marketing services and display advertisements. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. These partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to opt out of sharing your information for targeted advertising purposes.
When you direct, request, or consent to the disclosure of certain information to third parties, such as for product delivery or through social media widgets or login integrations.
With our affiliates or within our corporate group.
In connection with a business transaction, such as a merger or insolvency, to comply with legal obligations, enforce our Terms of Service, or protect the rights and safety of our Services, users, or others.
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. To operate and enhance the Services, information you submit may be shared with Shopify and third parties located in countries other than your own.
We also use certain advanced Shopify features that incorporate data from your interactions with our store, other merchants, and the Shopify platform. In these cases, Shopify acts as a data controller and is responsible for handling requests related to your rights. For more information, please review Shopify's Consumer Privacy Policy. Depending on your location, you may exercise your rights through Shopify's Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms not operated or controlled by us. We encourage you to review their privacy and security policies. We are not responsible for the privacy practices, content accuracy, or reliability of those sites. Information you share in public or semi-public spaces, including on third-party social media platforms, may be visible to others without limitation.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from minors as defined by applicable law. If you are a parent or legal guardian and believe a child has provided us with personal information, please contact us to request deletion. As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age.
Security and Retention of Information
No security measure is completely secure, and we cannot guarantee absolute security. Information transmitted to us may not be protected during transmission. We recommend not using unsecured channels to send sensitive information.
We retain personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information:
Right of access – Request access to the personal information we hold about you.
Right to deletion – Request that we delete your personal information.
Right to correction – Request correction of inaccurate personal information.
Right to data portability – Request a copy of your personal information or transfer it to a third party, subject to certain conditions.
Right to opt out of sale or sharing for targeted advertising – You may have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes. We honor Global Privacy Control (GPC) signals where applicable.
Communication preferences – You may opt out of promotional emails at any time using the unsubscribe link. We may still send non-promotional emails related to your account or orders.
You may exercise these rights through the Services or by contacting us using the details below. We will not discriminate against you for exercising your rights and may need to verify your identity before processing requests.
Complaints
If you have concerns about how we handle your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside your country of residence. Where required, we use recognized transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the updated policy on this website and revise the "Last updated" date accordingly.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support.aurea@gmail.com Address: 1400 N Coit Rd Suite 504, McKinney, TX 75071